Brunel University

About the solution

Objective

Brunel University in the UK wanted a reliable and efficient print and copy environment that is easy to manage and that satisfied the service level expectations of its students.

Approach

• Assessed the limitations of the current print and copy environment.
• Consulted with several organisations about appropriate solutions.
• Visited Imperial College, London to see the proposed HP and DTP solution.
• Implemented the HP Managed Print Services, part of HP’s Campus Advantage range for Universities.

IT improvements

• A highly reliable and efficient print and copy environment that does not fail during periods of peak demand.
• Printing devices can handle a wide variety of document file types.
• SafeCom software and the use of a single swipe card provide a better confidential printing capability.
• A scan-to-email capability allows students to send information directly to another location.
• HP Web Jetadmin software proactively monitors all the Multifunction Printers (MFP) making the equipment easier to manage.

Business benefits

• The university can now satisfy the service level expectations of its customers, the students.
• The print and copy environment is less expensive to run and Total Cost of Ownership (TCO) is forecast to fall.
• End-users can perform all their requirements at a single machine by using a single swipe card. This is more convenient and saves time.
• A more efficient print and copy environment has led to increased print volumes, lower paper wastage and a fall in the amount of paper purchased.

Penetanguishene Hospital

Penetanguishene, ON, Kanada

Confidential medical records

Penetanguishene Mental Hospital required a solution to secure the output of documents for patients under the care of physicians at the hospital. The client information being privileged required that only the person producing the documents relating to the patient be the only person to be able to pick up the documents at the printers which are located in common use areas.

The driving criteria for this need is the Canadian privacy Legislation PIPDEA (Personal Information Protection and Electronic Documents Act) which requires that an individuals personal financial and healthcare information be secure in transmission, storage, and output across an electronic medium.

The SafeCom solution to insure security of output included the SafeCom G2 software with pull print capability. In a continued multistage rollout, the Print Services IT Manager is implementing the SafeCom on existing and new purchase implementations of HP devices. In the go forward strategy SafeCom external authentication devices are being used for HP HP4345 devices in the interim until the Hospital institutes a proximity card system at which point the internalized SafeCom Go solution with proximity card readers will be implemented.

With the future need of network encryption looming ahead, Penetenguishene Hospital will be looking to the SafeCom solution to encrypt the data stream as well in order to comply with the PIPEDA requirements.